UX Researcher Volunteer Opportunity: Quick Summary

At Believe in Me, we envision a world where every child has the self-confidence and support needed to explore their potential and achieve success. Through innovative and caring programs, we strive to empower marginalized children and first-generation college students, offering them resources for learning, growth, and joy. Join us in our mission to make a lasting difference in the lives of these children and young adults. iLevelUP, an innovative initiative under Believe in Me, is seeking a Volunteer UX Researcher to gather insights from users to inform design decisions and improve the app’s usability. In this role, you will conduct user research, testing, and analysis to provide valuable feedback that helps shape the user experience, ensuring that the iLevelUP app is accessible, intuitive, and user-friendly for first-generation college students.

Job ID: ILU-UX-RESEARCHER-VOL-001 • Workplace: Remote • Type: Volunteer • Date posted: 2026-07-28

About iLevelUP

iLevelUP, an initiative of Believe in Me, empowers first-generation college students with practical guidance, personalized resources, and a supportive community for college and career success.

UX Researcher Volunteer Role Overview

At Believe in Me, we envision a world where every child has the self-confidence and support needed to explore their potential and achieve success. Through innovative and caring programs, we strive to empower marginalized children and first-generation college students, offering them resources for learning, growth, and joy. Join us in our mission to make a lasting difference in the lives of these children and young adults. iLevelUP, an innovative initiative under Believe in Me, is seeking a Volunteer UX Researcher to gather insights from users to inform design decisions and improve the app’s usability. In this role, you will conduct user research, testing, and analysis to provide valuable feedback that helps shape the user experience, ensuring that the iLevelUP app is accessible, intuitive, and user-friendly for first-generation college students.

UX Researcher Key Responsibilities

• User Research: Conduct qualitative and quantitative research to understand the needs, behaviors, and pain points of first-generation college students.
• Usability Testing: Plan, execute, and analyze usability tests to gather feedback on prototypes, new features, and overall app functionality.
• Data Collection & Analysis: Collect user feedback through interviews, surveys, and observational studies, analyzing the data to identify patterns and insights.
• Report Findings: Create detailed reports of research findings, presenting key insights to design and development teams to inform user-centered design decisions.
• Collaboration: Work closely with UX/UI designers, product managers, and developers to ensure user research directly informs the design and development process.
• Iterative Improvement: Continuously refine and improve research methods and testing processes to ensure high-quality insights for ongoing app development.
• Accessibility & Inclusivity: Ensure research accounts for a diverse range of users, prioritizing accessibility and inclusivity in all findings and recommendations.

UX Researcher Qualifications

• Proven experience in user research, usability testing, or UX design with a focus on gathering user insights.
• Proficiency in research methods such as interviews, surveys, and usability testing.
• Strong analytical skills, with the ability to translate user feedback into actionable insights.
• Excellent communication skills for presenting research findings to cross-functional teams.
• Familiarity with tools like Figma, Adobe XD, or similar, and experience working with design and development teams.
• Preferred Qualifications
• Experience with educational or nonprofit platforms.
• Familiarity with accessibility standards (e.g., WCAG) and how they impact user research.
• Experience using UX research tools such as Optimal Workshop, UsabilityHub, or similar.

Why Volunteer With Us?

• Make a significant impact by ensuring the quality and functionality of iLevelUP app that empowers first-generation college students.
• Collaborate with a passionate and mission-driven team dedicated to creating equitable educational opportunities.
• Develop your UX research skills while contributing to real-world, purpose-driven projects.
• Enjoy flexible volunteering hours, with opportunities to improve and optimize a key organizational tool

Why This UX Researcher Volunteer Role Matters

First, your expertise will strengthen practical support for first-generation college students. In addition, you will collaborate with mission-driven volunteers across disciplines. As a result, your work can improve the clarity, reliability, and reach of iLevelUP resources. Meanwhile, you can build meaningful experience and demonstrate measurable contributions. Finally, this remote role offers flexibility while keeping student outcomes at the center.

For example, you will turn your expertise into practical support for students. Additionally, you will document progress and share useful insights with collaborators. Therefore, the team can make informed decisions and improve its work. At the same time, you will receive clear priorities and opportunities to contribute independently. Likewise, cross-functional partners will help remove blockers. Consequently, successful work can reach more students. In practice, consistent communication and reliable follow-through matter. Ultimately, the goal is a more useful and inclusive iLevelUP experience.

Time Commitment & Location

Flexible volunteer schedule; specific expectations will be discussed during onboarding.

This is a remote volunteering position with flexible hours to accommodate volunteers from various time zones.

How to Apply

Ready to contribute your expertise to iLevelUP? Submit your resume and a brief statement of interest.

Apply Now

Frequently Asked Questions