Quality Assurance Lead volunteer opportunity at iLevelUP: unpaid work with Quality Assurance (QA) Team. This is a fully remote role.
Quality Assurance Lead: remote volunteer opportunity
Give the team a clear approach to software quality. Guide volunteer testers, prioritize coverage, and make defects and release readiness easier to understand.
Fully remote | Unpaid volunteer | United States
About iLevelUP
iLevelUP is a free, AI-powered, game-based learning experience being developed by Believe in Me to help young people explore education and career possibilities and build self-confidence. The product is in limited beta. The learner is the main character, and iLevelUP is the guide.
Quality Assurance Lead role overview
As an iLevelUP Quality Assurance Lead, you will contribute practical expertise to a nonprofit education product in limited beta. Give the team a clear approach to software quality. Guide volunteer testers, prioritize coverage, and make defects and release readiness easier to understand.
You will work with the relevant team to agree on priorities, review progress, and document decisions. Because the product is still developing, clear handoffs and useful feedback matter.
What you will own
Your contribution centers on the responsibilities below. First, understand the current work and the needs of your collaborators. Next, agree on a manageable scope with the team lead. Then, share progress and raise blockers early. Finally, document the decisions that your teammates need for the next step.
Quality Assurance Lead responsibilities
- Develop and implement quality assurance policies and procedures for the app development process.
- Lead a team of volunteer Quality Assurance testers in identifying defects, documenting bugs, and verifying fixes.
- Design, develop, and execute test plans and test cases based on software requirements and technical specifications.
- Collaborate with the App Development Team to understand functionalities, identify critical areas for testing, and prioritize testing activities.
- Manage the tracking and resolution of defects, working closely with developers to ensure timely fixes.
- Advocate for user needs. Help ensure that the app's UI/UX design and functionalities meet high-quality standards and are accessible to all users. This includes those with disabilities.
- Facilitate regular Quality Assurance team meetings to review testing progress, discuss challenges, and plan for upcoming testing phases.
- Report on Quality Assurance activities, test results, and the status of bug resolution to the Project Manager and relevant stakeholders.
- Contribute to continuous improvement efforts by soliciting feedback from users and team members and incorporating it into future test plans.
- Stay updated on new testing tools, methodologies, and industry best practices to enhance the Quality Assurance process.
Early deliverables
- First, review the current software quality assurance and testing work and identify useful next steps with your team lead.
- Next, agree on an initial deliverable, its review criteria, and the people who need to contribute.
- Finally, complete a reviewable piece of work and document what the next contributor needs to know.
Quality Assurance Lead required qualifications
- Proven experience in software quality assurance, with a strong understanding of Quality Assurance methodologies, tools, and processes.
- Experience in developing and executing test plans and test cases.
- Familiarity with bug-tracking tools and software development tools.
- Strong analytical skills with the ability to troubleshoot issues and determine root causes.
- Excellent communication and teamwork skills, with the ability to lead and motivate a team of volunteer testers.
- Commitment to the mission of Believe in Me and a passion for making a difference in the lives of young learners.
- Ability to volunteer 2-3 hours per week, with flexibility to attend team meetings and perform testing activities.
Quality Assurance Lead helpful experience
- Related education, nonprofit, or volunteer project experience can help you understand the context of the work.
- In addition, examples of clear documentation and remote collaboration are useful to share with your application.
How we work
Work with Quality Assurance (QA) Team through approved project tools. In practice, share concise updates, ask for the context you need, and keep decisions in the agreed workspace. For example, explain what you completed, what needs review, and what is blocking the next step. In addition, protect learner and project information when preparing examples or discussing your work.
Why volunteer with iLevelUP
- Contribute to a nonprofit education product at a stage when your decisions can shape the learner experience.
- Own a meaningful body of work and collaborate across education, design, engineering, and student support.
- Develop work samples and share approved contributions in your portfolio while respecting project and learner confidentiality.
Time commitment and location
This is a fully remote, unpaid volunteer opportunity requiring two to three hours per week. Meeting times, project scope, and the duration of your commitment will be agreed during onboarding. The published eligibility area for this opening is the United States.
How to apply
First, use the Believe in Me volunteer application to share your résumé or professional profile, relevant experience, availability, and a brief statement of interest. Before submitting, remove personal, confidential, and proprietary information from any work samples.
For the Quality Assurance Lead opening, explain a relevant project. For example, describe the problem you addressed and your own contribution. If you are still building experience, describe how your current skills connect with the listed responsibilities. Next, the team will review your application and discuss fit and expectations with selected applicants.
We welcome applicants from varied backgrounds and pathways. Before applying, review this role’s required and helpful experience. Also, if you need an accommodation during the application or interview process, use iLevelUP’s contact page.
Role details
- Role: Quality Assurance Lead
- Program: iLevelUP, a Believe in Me initiative
- Employment type: Unpaid volunteer
- Workplace: Fully remote
- Applicant eligibility: United States
- Team: Quality Assurance (QA) Team
- Company address: 107 Spring Street, 2nd Floor, Seattle, WA 98104
- Job ID: 729
This is a fully remote, unpaid volunteer opportunity requiring two to three hours per week. Meeting times, project scope, and the duration of your commitment will be agreed during onboarding. The published eligibility area for this opening is the United States.