Game and UX Researcher volunteer opportunity at iLevelUP: unpaid work with UI/UX Team. This is a fully remote role.
Game and UX Researcher: remote volunteer opportunity
Help the team understand how learners experience games and interfaces. Plan careful research, gather usable feedback, and translate findings into practical design decisions.
Fully remote | Unpaid volunteer | United States
About iLevelUP
iLevelUP is a free, AI-powered, game-based learning experience being developed by Believe in Me to help young people explore education and career possibilities and build self-confidence. The product is in limited beta. The learner is the main character, and iLevelUP is the guide.
Game and UX Researcher role overview
As an iLevelUP Game and UX Researcher, you will contribute practical expertise to a nonprofit education product in limited beta. Help the team understand how learners experience games and interfaces. Plan careful research, gather usable feedback, and translate findings into practical design decisions.
You will work with the relevant team to agree on priorities, review progress, and document decisions. Because the product is still developing, clear handoffs and useful feedback matter.
What you will own
Your contribution centers on the responsibilities below. First, understand the current work and the needs of your collaborators. Next, agree on a manageable scope with the team lead. Then, share progress and raise blockers early. Finally, document the decisions that your teammates need for the next step.
Game and UX Researcher responsibilities
- Plan ethical research that evaluates usability, engagement, comprehension, and accessibility for approved game or learning experiences.
- Define research questions, participant criteria, methods, scripts, and success measures before data collection.
- Conduct or support moderated and unmoderated studies using approved consent and privacy procedures.
- Analyze observations and aggregate findings without making unsupported claims or exposing participant identities.
- Translate evidence into prioritized, actionable recommendations for design, content, and product collaborators.
- Document limitations, decisions, and follow-up questions in a clear research repository.
Early deliverables
- First, review the current user experience research work and identify useful next steps with your team lead.
- Next, agree on an initial deliverable, its review criteria, and the people who need to contribute.
- Finally, complete a reviewable piece of work and document what the next contributor needs to know.
Game and UX Researcher required qualifications
- Experience with UX research, game research, usability testing, learning research, or comparable human-centered evaluation.
- Knowledge of qualitative and quantitative research methods and when each method is appropriate.
- Ability to create neutral research questions, synthesize evidence, and distinguish findings from assumptions.
- Understanding of informed consent, privacy, accessibility, and responsible research with potentially vulnerable audiences.
- Strong facilitation, analytical writing, presentation, and cross-functional collaboration skills.
- Ability to work with de-identified or aggregate data and follow approved retention requirements.
Game and UX Researcher helpful experience
- Related education, nonprofit, or volunteer project experience can help you understand the context of the work.
- In addition, examples of clear documentation and remote collaboration are useful to share with your application.
How we work
Work with UI/UX Team through approved project tools. In practice, share concise updates, ask for the context you need, and keep decisions in the agreed workspace. For example, explain what you completed, what needs review, and what is blocking the next step. In addition, protect learner and project information when preparing examples or discussing your work.
Why volunteer with iLevelUP
- Contribute to a nonprofit education product at a stage when your decisions can shape the learner experience.
- Own a meaningful body of work and collaborate across education, design, engineering, and student support.
- Develop work samples and share approved contributions in your portfolio while respecting project and learner confidentiality.
Time commitment and location
This is a fully remote, unpaid volunteer opportunity. Weekly availability, meeting times, project scope, and the duration of your commitment will be agreed during onboarding. The published eligibility area for this opening is the United States.
How to apply
First, use the Believe in Me volunteer application to share your résumé or professional profile, relevant experience, availability, and a brief statement of interest. Before submitting, remove personal, confidential, and proprietary information from any work samples.
For the Game and UX Researcher opening, explain a relevant project. For example, describe the problem you addressed and your own contribution. If you are still building experience, describe how your current skills connect with the listed responsibilities. Next, the team will review your application and discuss fit and expectations with selected applicants.
We welcome applicants from varied backgrounds and pathways. Before applying, review this role’s required and helpful experience. Also, if you need an accommodation during the application or interview process, use iLevelUP’s contact page.
Role details
- Role: Game and UX Researcher
- Program: iLevelUP, a Believe in Me initiative
- Employment type: Unpaid volunteer
- Workplace: Fully remote
- Applicant eligibility: United States
- Team: UI/UX Team
- Company address: 107 Spring Street, 2nd Floor, Seattle, WA 98104
- Job ID: 718
This is a fully remote, unpaid volunteer opportunity. Weekly availability, meeting times, project scope, and the duration of your commitment will be agreed during onboarding. The published eligibility area for this opening is the United States.