Salesforce Administrator • Remote • Flexible • Volunteer
Salesforce Administrator (Volunteer) | iLevelUP
At Believe in Me, we envision a world where every child has the self-confidence and support needed to explore their potential and achieve success. Through innovative and caring programs, we strive to empower marginalized…
Salesforce Administrator Volunteer Opportunity: Quick Summary
At Believe in Me, we envision a world where every child has the self-confidence and support needed to explore their potential and achieve success. Through innovative and caring programs, we strive to empower marginalized children and first-generation college students, offering them resources for learning, growth, and joy. Join us in our mission to make a lasting difference in the lives of these children and young adults. iLevelUP, an innovative initiative under Believe in Me, is seeking a dedicated and experienced Volunteer Salesforce Administrator to manage and optimize our Salesforce system. This role involves supporting our fundraising and marketing teams by building, customizing, and maintaining Salesforce as a comprehensive platform for managing grants, donor relationships, and fundraising campaigns. You will be instrumental in ensuring that Salesforce enables us to effectively care for our network of relationships that support our mission to empower first-generation college students.
Job ID: ILU-SALESFORCE-ADMINISTRATOR-VOL-001 • Workplace: Remote • Type: Volunteer • Date posted: 2026-07-28
What happens next
- Submit the short application.
- Our team reviews your experience and interests.
- Selected candidates meet with an iLevelUP team member.
- Onboarding covers expectations, collaboration tools, and next steps.
About iLevelUP
iLevelUP, an initiative of Believe in Me, empowers first-generation college students with practical guidance, personalized resources, and a supportive community for college and career success.
Salesforce Administrator Volunteer Role Overview
At Believe in Me, we envision a world where every child has the self-confidence and support needed to explore their potential and achieve success. Through innovative and caring programs, we strive to empower marginalized children and first-generation college students, offering them resources for learning, growth, and joy. Join us in our mission to make a lasting difference in the lives of these children and young adults. iLevelUP, an innovative initiative under Believe in Me, is seeking a dedicated and experienced Volunteer Salesforce Administrator to manage and optimize our Salesforce system. This role involves supporting our fundraising and marketing teams by building, customizing, and maintaining Salesforce as a comprehensive platform for managing grants, donor relationships, and fundraising campaigns. You will be instrumental in ensuring that Salesforce enables us to effectively care for our network of relationships that support our mission to empower first-generation college students.
Salesforce Administrator Key Responsibilities
- Salesforce Platform Management: Build and maintain Salesforce as a fully functioning grants management and donor engagement platform, including campaign tracking, grant reporting, and revenue management.
- Customization & Integration: Customize Salesforce to support confidential relationship management with high-net-worth individuals and brand ambassadors, and integrate Salesforce with other systems for telephony, events, and data collection.
- Campaign & Donor Management: Collaborate with the Marketing & Fundraising teams to segment contacts, create automated email campaigns, and develop strategies for donor engagement.
- Reporting & Analytics: Develop and maintain reports to provide data-driven insights into fundraising performance, donation trends, and key fundraising metrics.
- System Administration: Perform Salesforce administrator functions including system maintenance, backups, security management (roles, profiles, and workflows), and group settings.
- User Support & Training: Address user questions, collect feedback, and implement enhancements based on user input and organizational goals. Provide training and documentation for best practices.
- Troubleshooting & Optimization: Identify and troubleshoot Salesforce problems, perform quality assurance testing, and implement fixes to optimize system performance.
- Documentation & Updates: Provide detailed documentation on platform updates, including workflow processes, user audit trails, and reporting improvements
Salesforce Administrator Qualifications
- Proven experience as a Salesforce Administrator with hands-on configuration and customization expertise (e.g., workflows, process builder, flow).
- Experience with Salesforce NPSP (Nonprofit Success Pack), Grants Management, and campaign management.
- Salesforce Administrator Certification or Salesforce Application Builder Certification required; additional certifications (e.g., Advanced Admin, Dev 1) are a plus.
- Strong attention to detail and excellent problem-solving skills, particularly in troubleshooting and system optimization.
- Excellent communication and project management skills, with a demonstrated ability to balance multiple priorities in a fast-paced environment.
- Experience with Apex, Lightning components, Visualforce, or a willingness to learn and understand these technologies is preferred.
Why Volunteer With Us?
- Make a tangible impact on the lives of first-generation college students, providing essential support and resources to help them succeed.
- Collaborate with a team of equally passionate individuals about education, technology, and making a difference.
- Enhance your portfolio and gain experience by leading a significant, impactful project.
- Enjoy flexible volunteering hours, accommodating volunteers from various time zones in a fully remote position.
Why This Salesforce Administrator Volunteer Role Matters
First, your expertise will strengthen practical support for first-generation college students. In addition, you will collaborate with mission-driven volunteers across disciplines. As a result, your work can improve the clarity, reliability, and reach of iLevelUP resources. Meanwhile, you can build meaningful experience and demonstrate measurable contributions. Finally, this remote role offers flexibility while keeping student outcomes at the center.
For example, you will turn your expertise into practical support for students. Additionally, you will document progress and share useful insights with collaborators. Therefore, the team can make informed decisions and improve its work. At the same time, you will receive clear priorities and opportunities to contribute independently. Likewise, cross-functional partners will help remove blockers. Consequently, successful work can reach more students. In practice, consistent communication and reliable follow-through matter. Ultimately, the goal is a more useful and inclusive iLevelUP experience.
Time Commitment & Location
Flexible volunteer schedule; specific expectations will be discussed during onboarding.
This is a remote volunteering position with flexible hours to accommodate volunteers from various time zones.
How to Apply
Ready to contribute your expertise to iLevelUP? Submit your resume and a brief statement of interest.
Frequently Asked Questions
Is this role paid?
No. This is a volunteer opportunity supporting iLevelUP.
Is the role remote?
Yes. The role is designed for remote collaboration.
What makes someone successful in this role?
Reliable communication, independent follow-through, collaboration, and commitment to iLevelUP’s mission.