Quality Assurance Lead Volunteer Opportunity: Quick Summary

Believe in Me is seeking a dedicated Volunteer Quality Assurance Lead to oversee our quality assurance processes for the development of the iLevelUP app. As a nonprofit organization dedicated to empowering first-generation college students, we are in the process of creating a comprehensive app that offers resources, guidance, and support to help these students navigate the challenges of higher education. The Volunteer Quality Assurance Lead will play a crucial role in ensuring the app’s quality, reliability, and user satisfaction.

Job ID: ILU-QUALITY-ASSURANCE-LEAD-VOL-001 • Workplace: Remote • Type: Volunteer • Date posted: 2026-07-28

About iLevelUP

iLevelUP, an initiative of Believe in Me, empowers first-generation college students with practical guidance, personalized resources, and a supportive community for college and career success.

Quality Assurance Lead Volunteer Role Overview

Believe in Me is seeking a dedicated Volunteer Quality Assurance Lead to oversee our quality assurance processes for the development of the iLevelUP app. As a nonprofit organization dedicated to empowering first-generation college students, we are in the process of creating a comprehensive app that offers resources, guidance, and support to help these students navigate the challenges of higher education. The Volunteer Quality Assurance Lead will play a crucial role in ensuring the app’s quality, reliability, and user satisfaction.

Quality Assurance Lead Key Responsibilities

• Develop and implement quality assurance policies and procedures for the app development process.
• Lead a team of volunteer Quality Assurance testers in identifying defects, documenting bugs, and verifying fixes.
• Design, develop, and execute test plans and test cases based on software requirements and technical specifications.
• Collaborate with the App Development Team to understand functionalities, identify critical areas for testing, and prioritize testing activities.
• Manage the tracking and resolution of defects, working closely with developers to ensure timely fixes.
• Advocate for user needs, ensuring that the app’s UI/UX design and functionalities meet high-quality standards and are accessible to all users, including those with disabilities.
• Facilitate regular Quality Assurance team meetings to review testing progress, discuss challenges, and plan for upcoming testing phases.
• Report on Quality Assurance activities, test results, and the status of bug resolution to the Project Manager and relevant stakeholders.
• Contribute to continuous improvement efforts by soliciting feedback from users and team members and incorporating it into future test plans.
• Stay updated on new testing tools, methodologies, and industry best practices to enhance the Quality Assurance process.

Quality Assurance Lead Qualifications

• Proven experience in software quality assurance, with a strong understanding of Quality Assurance methodologies, tools, and processes.
• Experience in developing and executing comprehensive test plans and test cases.
• Familiarity with bug-tracking tools and software development tools.
• Strong analytical skills with the ability to troubleshoot issues and determine root causes.
• Excellent communication and teamwork skills, with the ability to lead and motivate a team of volunteer testers.
• Commitment to the mission of Believe in Me and a passion for making a difference in the lives of first-generation college students.
• Ability to volunteer 2-3 hours per week, with flexibility to attend team meetings and perform testing activities.

Why Volunteer With Us?

• Make a tangible impact on the lives of first-generation college students, providing essential support and resources to help them succeed.
• Collaborate with a team of equally passionate individuals about education, technology, and making a difference.
• Enhance your portfolio and gain experience by leading a significant, impactful project.
• Enjoy flexible volunteering hours, accommodating volunteers from various time zones in a fully remote position.

Why This Quality Assurance Lead Volunteer Role Matters

First, your expertise will strengthen practical support for first-generation college students. In addition, you will collaborate with mission-driven volunteers across disciplines. As a result, your work can improve the clarity, reliability, and reach of iLevelUP resources. Meanwhile, you can build meaningful experience and demonstrate measurable contributions. Finally, this remote role offers flexibility while keeping student outcomes at the center.

For example, you will turn your expertise into practical support for students. Additionally, you will document progress and share useful insights with collaborators. Therefore, the team can make informed decisions and improve its work. At the same time, you will receive clear priorities and opportunities to contribute independently. Likewise, cross-functional partners will help remove blockers. Consequently, successful work can reach more students. In practice, consistent communication and reliable follow-through matter. Ultimately, the goal is a more useful and inclusive iLevelUP experience.

Time Commitment & Location

Flexible volunteer schedule; specific expectations will be discussed during onboarding.

This is a remote volunteering position with flexible hours to accommodate volunteers from various time zones.

How to Apply

Ready to contribute your expertise to iLevelUP? Submit your resume and a brief statement of interest.

Apply Now

Frequently Asked Questions